{"id":22004,"date":"2023-11-30T12:31:23","date_gmt":"2023-11-30T12:31:23","guid":{"rendered":"https:\/\/yfer.es\/?page_id=22004"},"modified":"2024-02-21T08:30:16","modified_gmt":"2024-02-21T08:30:16","slug":"preguntas-frecuentes-faqs","status":"publish","type":"page","link":"https:\/\/yfer.es\/index.php\/preguntas-frecuentes-faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:35px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\">Acceso a la tienda<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:3px;\"><\/div><\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-size:20px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color6) !important;border-color: var(--awb-color6) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-custom_color_1);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_1);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-custom_color_1)!important;border-color: var(--awb-custom_color_1)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-21990 acceso \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo darme de alta en YFER.es?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:59:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-21990\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-21990\" href=\"#collapse-1-21990\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo darme de alta en YFER.es?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-21990\" aria-labelledby=\"faq_1-21990\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Para darse de alta o registrarse en YFER.es es necesario que sea mayor de edad, adem\u00e1s de <strong>ser cliente de tipo Profesional y estar dado de alta como empresa o aut\u00f3nomo<\/strong>.<\/p>\n<p>Adem\u00e1s, ser\u00e1 preciso que se registre previamente en nuestras tiendas, <strong>a trav\u00e9s de nuestra red de comerciales o a trav\u00e9s de un formulario de recogida de datos que aparece en la Web<\/strong> y ser confirmado a trav\u00e9s de cualquiera de nuestros medios de comunicaci\u00f3n. Usted responde de que los datos de identidad, medios de pago, etc., que facilite sean veraces, exactos y completos. Deber\u00e1 consentir expresamente el facilitar dichos datos mediante la aceptaci\u00f3n de la Pol\u00edtica de Privacidad de YFER, que consta tambi\u00e9n publicada en la Web.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22006 acceso \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo registrarme si soy un particular?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T11:03:19+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22006\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22006\" href=\"#collapse-1-22006\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo registrarme si soy un particular?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22006\" aria-labelledby=\"faq_1-22006\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>No pueden<\/strong> darse de alta particulares en YFER. S\u00f3lo pueden registrarse <strong>clientes profesionales que est\u00e9n dados de alta como empresas o aut\u00f3nomos<\/strong> oficialmente.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22038 acceso \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo recupero mi contrase\u00f1a?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T14:17:04+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22038\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22038\" href=\"#collapse-1-22038\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo recupero mi contrase\u00f1a?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22038\" aria-labelledby=\"faq_1-22038\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si ya est\u00e1 dado de alta como cliente YFER y quiere<strong> recuperar su contrase\u00f1a de acceso<\/strong> a la aplicaci\u00f3n web, debe ponerse en contacto con nosotros a trav\u00e9s de cualquiera de los medios de comunicaci\u00f3n facilitados en <strong>nuestra secci\u00f3n de <a href=\"http:\/\/www.yfer.es\/contacto\">Contacto<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22040 acceso \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo cambio mi contrase\u00f1a?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T14:18:11+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22040\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22040\" href=\"#collapse-1-22040\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo cambio mi contrase\u00f1a?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22040\" aria-labelledby=\"faq_1-22040\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si ya est\u00e1 dado de alta como cliente YFER y quiere<strong> cambiar su contrase\u00f1a de acceso<\/strong> a la aplicaci\u00f3n web, debe ponerse en contacto con nosotros a trav\u00e9s de cualquiera de los medios de comunicaci\u00f3n facilitados en <strong>nuestra secci\u00f3n de <a href=\"http:\/\/www.yfer.es\/contacto\">Contacto<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22042 acceso \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo inicio sesi\u00f3n para acceder a la tienda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T14:24:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22042\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22042\" href=\"#collapse-1-22042\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo inicio sesi\u00f3n para acceder a la tienda?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22042\" aria-labelledby=\"faq_1-22042\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si ya est\u00e1 dado de alta como cliente YFER y quiere<strong> iniciar sesi\u00f3n<\/strong> a la aplicaci\u00f3n web, solo tiene que ir a la secci\u00f3n de <strong><a href=\"https:\/\/yfer.es\/area-privada\/\">\u00c1rea Privada<\/a> y hacer clic en Acceder<\/strong> en la secci\u00f3n de &#8220;Clientes registrados&#8221;. A continuaci\u00f3n, ingrese su usuario y contrase\u00f1a y haga clic en &#8220;Aceptar&#8221;.<\/p>\n<p>Para cualquier duda o consulta puede ponerse en contacto con nosotros a trav\u00e9s de cualquiera de los medios de comunicaci\u00f3n facilitados en <strong>nuestra secci\u00f3n de <a href=\"http:\/\/www.yfer.es\/contacto\">Contacto<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:35px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\">Proceso de compra<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:3px;\"><\/div><\/div><style type=\"text\/css\">#accordian-2 .fusion-panel:hover,#accordian-2 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-2 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color1); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-2 .panel-title a{font-size:20px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){}.fusion-accordian  #accordian-2 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: var(--awb-color6) !important;border-color: var(--awb-color6) !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-custom_color_1);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_1);}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-custom_color_1)!important;border-color: var(--awb-custom_color_1)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-21982 compra \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo hacer un pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:58:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-21982\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-21982\" href=\"#collapse-2-21982\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo hacer un pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-21982\" aria-labelledby=\"faq_2-21982\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Para realizar cualquier compra ser\u00e1 preciso <strong>darse de alta previamente<\/strong> en nuestras tiendas, a trav\u00e9s de nuestra red de comerciales o a trav\u00e9s de un formulario de recogida de datos que aparece en la Web y ser confirmado a trav\u00e9s de cualquiera de nuestros medios de comunicaci\u00f3n.<\/p>\n<p>Registrado el cliente, nuestro departamento de atenci\u00f3n al cliente le otorgar\u00e1 un nombre de <strong>Usuario y una contrase\u00f1a<\/strong>, los cuales le identificar\u00e1n y habilitar\u00e1n personalmente para poder tener acceso al proceso de compra de los productos.<\/p>\n<p>Una vez registrado deber\u00e1<strong> iniciar sesi\u00f3n a trav\u00e9s de nuestro <\/strong><a href=\"http:\/\/www.yfer.es\/area-privada\"><strong>\u00c1rea privada<\/strong><\/a>. Una vez dentro de nuestra aplicaci\u00f3n, deber\u00e1 seleccionar el producto que desea y a\u00f1adirlo a la cesta de la compra, indicar el n\u00famero de unidades y finalizar el pedido pinchando en el bot\u00f3n de FINALIZAR.<\/p>\n<p>Podr\u00e1 ver sus pedido realizados, albaranes y facturas en la secci\u00f3n de DOCS.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-21992 compra \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1les son las formas de pago?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:58:17+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-21992\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-21992\" href=\"#collapse-2-21992\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1les son las formas de pago?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-21992\" aria-labelledby=\"faq_2-21992\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-21996 compra \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1les son los m\u00e9todos de env\u00edo o entrega?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:58:10+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-21996\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-21996\" href=\"#collapse-2-21996\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1les son los m\u00e9todos de env\u00edo o entrega?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-21996\" aria-labelledby=\"faq_2-21996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Los m\u00e9todos de env\u00edo o entrega son los siguientes:<\/p>\n<p>\u00b7 <strong>Recogida en tienda<\/strong>: Este m\u00e9todo es totalmente gratuito. Puede elegir la tienda en la que recoger\u00e1 su pedido.<\/p>\n<p>\u00b7 <strong>Env\u00edo a domicilio<\/strong>: El env\u00edo correr\u00e1 a cuenta del cliente. Enviamos a cualquier lugar de la pen\u00ednsula. Para env\u00edos a Canarias, Baleares, Ceuta, Melilla u otro pa\u00eds distinto a Espa\u00f1a, consulte a su comercial o en tienda.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-21998 compra \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1les son los gastos de env\u00edo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:57:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-21998\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-21998\" href=\"#collapse-2-21998\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1les son los gastos de env\u00edo?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-21998\" aria-labelledby=\"faq_2-21998\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Los gastos de env\u00edo estipulados por YFER son los siguientes:<\/p>\n<p>(Tabla de gastos de env\u00edo)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22010 compra \"><span class=\"entry-title rich-snippet-hidden\">\u00bfQu\u00e9 hago si no encuentro el producto que busco o no hay stock?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T11:15:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-22010\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-22010\" href=\"#collapse-2-22010\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 hago si no encuentro el producto que busco o no hay stock?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-22010\" aria-labelledby=\"faq_2-22010\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si no encuentra un acabado, tipolog\u00eda o cualquier variante de un producto o no hay stock, no dude en consultarnos a trav\u00e9s de nuestros medios de <strong><a href=\"http:\/\/www.yfer.es\/contacto\">contacto<\/a><\/strong>, para que nuestros profesionales encuentren la mejor soluci\u00f3n que se adapte a sus necesidades. En algunos productos tenemos la posibilidad de personalizarlos.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:35px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\">Seguimiento de pedido<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:3px;\"><\/div><\/div><style type=\"text\/css\">#accordian-3 .fusion-panel:hover,#accordian-3 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-3 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color1); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-3 .panel-title a{font-size:20px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){}.fusion-accordian  #accordian-3 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: var(--awb-color6) !important;border-color: var(--awb-color6) !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-custom_color_1);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_1);}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-custom_color_1)!important;border-color: var(--awb-custom_color_1)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22012 seguimiento-pedido \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo consultar el estado de mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T11:20:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-22012\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-22012\" href=\"#collapse-3-22012\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo consultar el estado de mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-22012\" aria-labelledby=\"faq_3-22012\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>En la secci\u00f3n de DOCS de nuestra aplicaci\u00f3n<\/strong> puede consultar el estado de sus pedidos, albaranes y facturas.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22000 seguimiento-pedido \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1ndo recibir\u00e9 mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T10:57:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-22000\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-22000\" href=\"#collapse-3-22000\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1ndo recibir\u00e9 mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-22000\" aria-labelledby=\"faq_3-22000\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Seg\u00fan el m\u00e9todo de env\u00edo, los plazos de entrega son los siguientes:<\/p>\n<p>(Tabla de plazos de entrega)<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:35px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\">Servicio postventa<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:3px;\"><\/div><\/div><style type=\"text\/css\">#accordian-4 .fusion-panel:hover,#accordian-4 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-4 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color1); }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-4 .panel-title a{font-size:20px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){}.fusion-accordian  #accordian-4 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-4 .fa-fusion-box { background-color: var(--awb-color6) !important;border-color: var(--awb-color6) !important;}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: var(--awb-custom_color_1);}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_1);}.fusion-accordian #accordian-4 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-custom_color_1)!important;border-color: var(--awb-custom_color_1)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-4\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22017 postventa \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPor qu\u00e9 motivos puedo devolver un producto?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T11:45:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-22017\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-22017\" href=\"#collapse-4-22017\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPor qu\u00e9 motivos puedo devolver un producto?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-22017\" aria-labelledby=\"faq_4-22017\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puede devolver el productos\/s siempre y cuando se cumpla lo siguiente:<\/p>\n<p>&#8211; La devoluci\u00f3n deber\u00e1 ejecutarse durante un <strong>per\u00edodo m\u00e1ximo de 14 d\u00edas naturales<\/strong> a contar desde el d\u00eda de la recepci\u00f3n del pedido, sin incurrir en ning\u00fan coste.<\/p>\n<p>&#8211; El <strong>producto a devolver y su embalaje deber\u00e1 estar completo y en perfectas condiciones<\/strong> y con todos sus accesorios, partes y\/o componentes originales.<\/p>\n<p>YFER aceptar\u00e1 en todo caso y soportar\u00e1 a su costa todos los costes de devoluci\u00f3n de los productos devueltos que sean defectuosos o que se entreguen rotos, da\u00f1ados y\/o estropeados de f\u00e1brica.<\/p>\n<p>De igual manera se proceder\u00e1 cuando uno o varios de los productos entregados al Cliente hayan sido incluidos por error en su pedido y\/o cuando el pedido entregado al Cliente no incluya todos los productos solicitados por \u00e9ste.<\/p>\n<p>Puede consultar nuestra pol\u00edtica de devoluciones completa en la secci\u00f3n de <a href=\"http:\/\/www.yfer.es\/terminos-condiciones\"><strong>T\u00e9rminos y condiciones generales<\/strong><\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-22015 postventa \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo devolver un producto a medida o personalizado?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/yfer.es\/index.php\/author\/tomas\/\" title=\"Entradas de Tomas\" rel=\"author\">Tomas<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-11-30T11:28:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_4-22015\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-22015\" href=\"#collapse-4-22015\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo devolver un producto a medida o personalizado?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-22015\" aria-labelledby=\"faq_4-22015\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Los art\u00edculos personalizados o a medida no pueden devolverse.<\/strong> Puede consultar nuestra pol\u00edtica de devoluciones en la secci\u00f3n de <a href=\"http:\/\/www.yfer.es\/terminos-condiciones\"><strong>T\u00e9rminos y condiciones generales<\/strong><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:5px;--awb-border-sizes-bottom:5px;--awb-border-sizes-left:5px;--awb-border-sizes-right:5px;--awb-border-color:var(--awb-custom_color_1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:50px;--awb-padding-left:50px;--awb-margin-bottom:30px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:30px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:0;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-no-large-visibility fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:10px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left md-text-align-center sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\">\u00bfA\u00fan no dispone de cuenta profesional?<\/p><\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-6 fusion-no-small-visibility fusion-no-medium-visibility fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:10px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left md-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: left;\">\u00bfA\u00fan no dispone de cuenta profesional?<\/p><\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1 fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-text-color:var(--awb-custom_color_1);\"><p style=\"text-align: left;\">Acceda al \u00e1rea privada para darse de alta como cliente profesional.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2 fusion-no-large-visibility fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-right:30px;--awb-margin-left:30px;\"><p style=\"text-align: center;\">Acceda al \u00e1rea privada para darse de alta como cliente profesional.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:15px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"md-text-align-center sm-text-align-center\" style=\"text-align:left;\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--button_accent_color:var(--awb-color1);--button_border_color:var(--awb-custom_color_1);--button_accent_hover_color:var(--awb-custom_color_1);--button_border_hover_color:var(--awb-custom_color_1);--button_border_width-top:3px;--button_border_width-right:3px;--button_border_width-bottom:3px;--button_border_width-left:3px;--button_gradient_top_color:var(--awb-custom_color_1);--button_gradient_bottom_color:var(--awb-custom_color_1);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/yfer.es\/index.php\/area-privada\/\"><span class=\"fusion-button-text\">\u00c1rea privada<\/span><\/a><\/div><div class=\"md-text-align-center sm-text-align-center\" style=\"text-align:left;\"><a class=\"fusion-button button-flat button-medium button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type fusion-no-large-visibility\" style=\"--button_margin-bottom:30px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/yfer.es\/index.php\/tu-cuenta\/\"><span class=\"fusion-button-text\">\u00c1rea privada<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-22004","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Preguntas frecuentes - yfer.es<\/title>\n<meta name=\"description\" content=\"En esta p\u00e1gina encontrar\u00e1s todas las preguntas frecuentes (FAQs) necesarias para la resoluci\u00f3n de dudas de nuestros 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